Transportation
Payment
We will deliver your order to you by courier or you can pick it up in person at your chosen Packet pickup location or free of charge at our MALINNA° shop in Bratislava and Charaktery Design Store in Prague.
Free personal collection at the MALINNA° store in Bratislava (SR)
Personal collection in our MALINNA° brick-and-mortar store
MALINNA store
Klemensova 1, 811 09 Bratislava
Google map
+421 948 892 801, +421 948 982 683
store@malinna.com
After receiving an SMS notifying you that your order has been processed, you can pick up your order in the store.
Personal collection during the following times :
Mon-Fri / 10-18
Sat / 10-13
break 1330-1400
Personal collection at the Charaktery Design Store at
Character Design Store
Milady Horákové 13, Prague 7, Czech Republic
Google map
+420 775 636 394
malinna@charaktery.cz
After receiving an SMS notifying you that your order has been processed, you can pick up your order in the store.
Mon-Fri / 11-19
Delivery by courier in Slovakia, the Czech Republic and EU countries
Slovakia and Czech Republic: We deliver throughout Slovakia and the Czech Republic via courier no later than 3 business days after placing the order (you will receive a notification by email). We will process and process the order mostly within 24 hours of receiving it. It is then shipped and delivered within 2-3 business days. In the case of promotions or major holidays, the delivery time may be extended. You will be informed about the delivery time by the courier service. The price of delivery by courier is 4.9 EUR and by Packet to the point of delivery is 5.50 EUR including VAT for Slovakia and the Czech Republic.
EU countries (including the UK): We deliver within the EU via partner courier services. The shipping price is calculated based on the weight of the shipment and the country of delivery. The price is calculated in the shopping cart before payment.
Other countries: If you cannot find the desired country in the shipping options, please contact us and we will arrange shipping individually.
Personal collection via Zásielkovna in Slovakia and the Czech Republic
You can have the goods delivered to your chosen collection point at the Post Office. We ship the goods within 24 hours of receiving the order. The goods are delivered to the collection point no later than 3 days after dispatch. During holidays and events, the delivery time may be extended. You will be informed by the Post Office about the delivery to the collection point. The price of delivery via the Post Office is EUR 5.50 including VAT.
Card payment
You can conveniently pay for your purchase by card, Apple Pay or Google Pay. You can select the menu in the upper right corner of the main bar. If you are interested in paying by bank transfer, please contact us.